GREENTEK is aware that the security of your private information is an important concern. The protection of your personal data (hereafter referred to as the "Data") is highly important for us, data protection and the protection of your personal privacy being a priority for our business.
Collection and use of data
You can use our Websites without disclosing your personal data. However, in case you would like to benefit of our Services, you will be required to provide your personal Data during a registration process, such as: full name, phone number, e-mail address and company, as the case may be, in case such Data is necessary for (hereinafter the "Processing Purposes"):
Any personal Data communicated during the registration process will be processed by GREENTEK, as a data controller within the meaning of the Romanian Data Protection Law (Law no. 677/2011).
Supply of Products (with or without installation)
For the execution and performance of a sale of products agreement or in order to take steps, at your request, prior into entering such an agreement, GREENTEK may process personal data such as full name, work e-mail address and phone number of customers's legal representatives and their appointed contact persons (conventional representatives). Such Data shall be processed exclusively for and in respect of the execution and performance of the agreements and only in consideration of their capacity as customer's representatives, either legal or conventional.
Service and Support
You can order our Services by submitting an online request for Service and Suport at https://www.greentek.eu/service. You will be required to provide the necessary information during the registration process, such as full name, phone number, work e-mail address and company. Your data will be used in view of analyzing your request and, if accepted by GREENTEK, taking all necessary steps for the execution and performance of a service and support agreement. Refusal to complete the registration process by failure to provide all required Data will cancel your request for GREENTEK Service and Support.
You can open an account on our Website by submitting your e-mail address and a password at https://www.greentek.eu/login. While we do our best to protect your personal information, we cannot guarantee the security of any information that you disclose to GREENTEK and you are solely responsible for maintaining the secrecy of any passwords or other account information. Your data will be used in view of gaining access to product information and related documents.
You can subscribe to our email newsletter service, by providing your full name and a valid e-mail address to which the newsletters should be sent, in addition to your express consent for receiving the newsletters.
We will only share this information if you opted in and provided consent by selecting Submit or Sign Up when prompted to enter your email address to “Sign up for trend updates & special offers.”
For the newsletter dispatch we use the so-called double opt-in process, meaning that we will only send you the newsletter if you have confirmed your registration by accessing the dedicated link you received via a confirmation email form GREENTEK. This way, we wish to ensure that only you, as the owner of the specified e-mail address, are able to register for and receive the newsletter.
You can unsubscribe from our email newsletter service at any time, by either sending an e-mail to email@example.com with your request for cancelation of subscription or accessing the cancellation of subscription dedicated link existing at the end of each newsletter. The cancelation of your subscription shall not affect the lawfulness of processing based on your consent before its withdrawal.
Payment card details
GREENTEK will never ask for Credit or Debit Card details and requests that you do not enter such details on any of the forms on this Website.
We use cookie technology for our Website, which allows us to make your browsing experience easier, for statistical purposes and for improving our Website. Usage of a cookie is in no way linked to any personally identifiable information while on our Website.
We are also using Google Analytics to analyse information gathered from visitors to the Website. This information allows GREENTEK to better understand the users of the Website, and how they use it. No personally identifying information is included in this type of reporting.
Recipients and Transfer of Data
GREENTEK may transfer your Data, by disclosure or providing remote access, only through secured applications, to third parties such as affiliated entities and other commercial partners of GREENTEK, acting as data processors for and on behalf of GREENTEK (e.g. cloud hosting, legal and financial advisors, technical service providers or service providers providing dispatch support,), with whom GREENTEK has made the necessary contractual agreements required by EU and national regulations.
We shall transfer data to third parties exclusively to the extent necessary to serve the applicable Processing Purposes for which your data is collected and processed.
GREENTEK may disclose the Data in order to comply with the law or in response to a request from a court or other legal authority, such as a warrant or a subpoena. GREENTEK might also share the information if we believe, in good faith, that it is necessary to prevent or address frauds, protect GREENTEK and its employees or to enforce the Terms and Conditions.
Personal data collected and used for the performance of Services and supply of products by GREENTEK will be stored for a period of 6 years after the termination of contractual relations or any other longer period imposed by the law, an applicable records retention regulation or public authorities.
Promptly after the applicable storage period has ended, the data shall be:
Personal data collected and used for creating your account or subscription to our newsletter will be immediately deleted if you terminate your account or unsubscribe from our email newsletter service, unless the law, the applicable records retention regulation or public authorities dispose otherwise specify otherwise.
In order to ensure that the Data are not kept longer than necessary, a periodic review and erasure of Data, if the case, is performed by GREENTEK on a regular basis (but no later than [-] months) and we shall take every reasonable step to ensure that personal Data which are inaccurate are rectified or deleted.
As part of the administration of our Webpages, we have taken technical and organizational measures to ensure a level of security appropriate to the risks that are presented by processing, in particular from misuse or accidental, unlawful or unauthorized destruction, loss, alteration, disclosure, acquisition or access, willful or accidental manipulation, access by third parties, deletion and modification. To achieve this, we developed and implemented data security policies and other privacy practices. Furthermore, our security procedures are continuously revised based on new technological developments.
We strive to protect your personal Data, online and off-line. All our information is restricted in our offices. Access to the Data is granted to employees only on a need-to know basis. Furthermore, all employees with access to personal Data are kept up-to-date on our security and privacy practices. Our employees are regularly notified and reminded about the importance we place on privacy, and what they can do to ensure the information is protected.
If you have any questions about our security practices, please use the contact form.
You shall be notified with respect to a data security breach, within a reasonable period of time following discovery of such breach, unless a law enforcement official determines that notification would impede a criminal investigation or cause damage to national security. In this case, notification shall be delayed as instructed by such law enforcement official. We shall promptly respond to your enquiries relating to such data security breach.
You have the right to access and rectify your Data, as well as the right to portability and the right to request the erasure (provided that conditions for such operation are met under the applicable law). Also, you can object to the processing for direct marketing purposes (by either sending an e-mail to firstname.lastname@example.org with your request for cancelation of subscription or accessing the cancellation of subscription dedicated link existing at the end of each newsletter).
We will communicate any rectification or erasure of personal data or restriction of processing carried out in accordance with the applicable law, to each recipient to whom the personal Data have been disclosed, unless this proves impossible or involves disproportionate effort.
Where GREENTEK has made the personal Data public, we shall take reasonable steps, taking account of available technology and the cost of implementation, to inform controllers which are processing the personal Data that you have requested the erasure of any links to, or copy or replication of, those personal Data. In any case, you will receive a prior notification and a consent request (save for the case when such processing is necessary for compliance with a legal obligation which requires processing by a law to which GREENTEK is subject) in respect of any intention of GREENTEK to make public any of your Data.
Moreover you can contact us if you believe that personal Data was provided without the necessary consent, by sending a written and dated request accompanied by a proof of your identity to GREENTEK through the contact details provided below.
Apart from the above, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affecting you, except if necessary for entering into, or performance of, a contract between you and GREENTEK.
If you have any further questions about how we process your personal information, or if you would like to exercise any of your rights under this policy, please send us a written and dated request accompanied by a proof of your identity, through the following contact details or by using the contact form. :
Requests for access, correction, restriction of processing or erasure must be in writing and are subject to applicable legal restrictions.
We shall ensure adequate steps are taken to address your request without undue delay and in any event within one month of receipt of the request. The information shall be provided by electronic means where possible, unless otherwise expressly requested by you in writing.